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new issue:

  • set components to indicate the kind of issue, for example 'D-RainfallRunoff' and 'UndoRedo'.
  • mandatory settings: 'Affects version(s)', 'Priority', 'Build Number'
  • optional settings: 'Fix version(s)', 'Customer'

assign issue:

  • this state can be reached in 4 situations:
    • developer assigns issues to her/himself
    • someone assigns issue to other person. That person will be notified by e-mail.
    • issue is reopened after review. The developer will be notified by e-mail.
    • issue is reopened after testing. The developer will be notified by e-mail.
  • start progress:
    • developer indicates when (s)he starts working on the issue.
  • stop progress:
    • developers indicates when (s)he stops working on the issue. This step is optional if development is done and the issue is put up for review immediately by the developer.

review:

  • if developer is finished with development, (s)he puts the issue up for review. Field 'code reviewer' must be left empty. Field '
  • reviewer picks up issue and assigns herself/himself as reviewer.
  • start progress:
    • reviewer indicates when (s)he starts working on reviewing the issue.
  • stop progress:
    • reviewer indicates when (s)he stops working on reviewing the issue. This step is optional is (s)he decides immediately on the next state for the issue, see below.

resolve:

  • this state can be reached in 4 situations:
    • review was okay
    • issue was resolved after pair programming
    • issue is not reproducable
    • developer is waiting for client (with reason as described in the comments of the issue)
  • an e-mail will be sent 
  • No labels